KuMaziko oMnxeba – Qhagamshela iiarhente zakho ezikude
• Isishwankathelo
Ngalo lonke ubhubhani we-COVID-19, akukho lula kumaziko onxibelelwano ukuba aqhubeke nemisebenzi eqhelekileyo.Iiarhente zisasazeke ngakumbi ngokwejografi njengoko uninzi lwabo kufuneka lusebenze-lusuka-ekhaya (WFH).Itekhnoloji yeVoIP yenza ukuba woyise lo mqobo, unikezele ngeenkonzo ezininzi njengesiqhelo kwaye ugcine isidima senkampani yakho.Nazi ezinye iinkqubo ezinokukunceda.
• Umnxeba ongenayo
ISoftphone (i-SIP esekwe) ngokungathandabuzekiyo sesona sixhobo sibalulekileyo kwiiarhente zakho ezikude.Ukuthelekisa nezinye iindlela, ukufaka ii-softphones kwiikhomputha kulula, kwaye amagcisa anokunceda kule nkqubo ngezixhobo ezikude zedesktop.Lungiselela isikhokelo sofakelo seearhente ezikude kunye nomonde.
Iifowuni ze-IP zedesktop nazo zinokuthunyelwa kwii-agent'locations, kodwa qiniseka ukuba ulungelelwaniso sele lwenziwe kwezi fowuni njengoko ii-arhente zingezizo iingcali zobugcisa.Ngoku iiseva eziphambili ze-SIP okanye ii-IP PBXs zixhasa i-auto yokubonelela into, enokwenza izinto zibe lula kunangaphambili.
Ezi fowuni ze-softphone okanye ze-IP zidla ngokubhaliswa njengezandiso ze-SIP ezikude kwi-SIP iseva yakho kwikomkhulu le-call centre nge-VPN okanye i-DDNS (Dynamic Domain Name System).Iiarhente zinokugcina izandiso zabo zokuqala kunye nemikhwa yabasebenzisi.Okwangoku, iisetingi ezimbalwa kufuneka zenziwe kwi-firewall/router yakho njengokuthunyelwa kwezibuko njl.njl., ezisa izoyikiso zokhuseleko, umcimbi awunakuhoywa.
Ukuququzelela i-remote soft phone kunye nofikelelo lwe-IP Phone, isilawuli somda weSeshini (SBC) yinxalenye ephambili yale nkqubo, ibekwe kumda wothungelwano lweziko leefowuni.Xa i-SBC isetyenzisiwe, yonke i-traffic enxulumene ne-VoIP (zombini izibonakaliso kunye nemidiya) inokuhanjiswa ukusuka kwii-softphones okanye iifowuni ze-IP kwi-Intanethi kawonkewonke ukuya kwi-SBC, eqinisekisa ukuba zonke i-VoIP ezingenayo / eziphumayo zilawulwa ngokucophelela yiziko locingo.
Imisebenzi ephambili eyenziwa yi-SBC ibandakanya
Lawula i-SIP endpoints: I-SBC isebenza njenge-proxy server ye-UC/IPPBXs, yonke i-SIP enxulumene nomyalezo wokusayina kufuneka yamkelwe kwaye idluliselwe kwi-SBC.Ngokomzekelo, ngelixa i-softphone izama ukubhalisa kwi-IPPBX ekude, igama le-IP elingekho mthethweni okanye i-akhawunti ye-SIP ingabandakanya kwi-header ye-SIP, ngoko ke isicelo serejista ye-SIP asiyi kuthunyelwa kwi-IPPBX kwaye yongeze i-IP / isizinda esingekho mthethweni kwi-blacklist.
I-NAT traversal, ukwenza imephu phakathi kwendawo yokujongana ne-IP yabucala kunye ne-Intanethi yoluntu.
Umgangatho weNkonzo, kubandakanywa ukubeka phambili ukuhamba kwezithuthi ngokusekelwe kwimimiselo ye-ToS/DSCP kunye nolawulo lwe-bandwidth.I-SBC QoS iyakwazi ukubeka phambili, ukunciphisa kunye nokwandisa iiseshini ngexesha langempela.
Kwakhona, i-SBC inikezela ngeempawu ezahlukeneyo zokuqinisekisa ukhuseleko njengokhuseleko lwe-DoS/DDoS, ukufihla i-topology, i-SIP TLS / i-SRTP encryption njl., ikhusela amaziko okufowunela ekuhlaselweni.Ngaphaya koko, i-SBC ibonelela ngokusebenzisana kwe-SIP, i-transcoding kunye ne-media manipulation capabilities ukwandisa uqhagamshelwano lwenkqubo yeziko leefowuni.
Kwiziko lemibuzo elingafuni kuthumela ii-SBCs, enye indlela kukuxhomekeka kuqhagamshelo lwe-VPN phakathi kwekhaya kunye neziko lokufowuna elikude.Le ndlela inciphisa umthamo we-server ye-VPN, kodwa inokwanela kwezinye iimeko;ngelixa iseva yeVPN yenza ukhuseleko kunye nemisebenzi ye-NAT ejikelezayo, ayivumeli ukubeka phambili i-VoIP traffic kwaye ngokuqhelekileyo ibiza kakhulu ukulawula.
• Umnxeba oPhumayo
Kwiifowuni eziphumayo, sebenzisa nje iifowuni eziphathwayo zeearhente.Qwalasela ifowuni ephathwayo yomenzeli njengolwandiso.Xa i-arhente yenza iifowuni eziphumayo nge-softphone, iseva ye-SIP iya kuchonga oku kukwandiswa kwefowuni yeselula, kwaye kuqala iqalise umnxeba kwinombolo yefowuni yeselula nge-VoIP media gateway exhunywe kwi-PSTN.Emva kokuba ifowuni ephathwayo ye-arhente igqibile, iseva ye-SIP emva koko iqalise ukufowunela umthengi.Ngale ndlela, amava omthengi ayafana.Esi sisombululo sifuna izixhobo eziphindwe kabini ze-PSTN apho amaziko okufowunela aphuma ngaphandle adla ngokuba namalungiselelo awoneleyo.
• Uqhagamshelwano nabaBoneleli beNkonzo
I-SBC eneempawu zomzila womnxeba ophucukileyo, inokunxibelelana kwaye ilawule ababoneleli abaninzi abaphumayo nabaphumayo be-SIP Trunk.Ukongeza, ii-SBC ezimbini (1+1 redundancy) zinokusetwa ukuqinisekisa ukufumaneka okuphezulu.
Ukudibanisa ne-PSTN, i-E1 VoIP gateways yindlela efanelekileyo.Isango le-E1 elixinana kakhulu elifana ne-CASHLY MTG uthotho lwamasango eDigital VoIP afikelela kuma-63 E1s, SS7 kunye namaxabiso akhuphisanayo kakhulu, aqinisekisa izibonelelo zetrunk ezaneleyo xa kukho iitrafikhi ezinkulu, ukuhambisa iinkonzo ezingathembisiyo ukutsalela umnxeba kubathengi beziko.
Umsebenzi-usuka-ekhaya, okanye iiarhente ezikude, amaziko efowuni amkelwa ngokukhawuleza itekhnoloji yamva nje yokugcina ubhetyebhetye, hayi nje ngeli xesha likhethekileyo.Kumaziko okufowuna abonelela ngenkonzo yabathengi kwiindawo ezininzi zamaxesha, amaziko okufowuna akude anokubonelela ngokhuseleko olupheleleyo ngaphandle kokubeka abasebenzi kwiishifti ezahlukeneyo.Ngoko, zilungiselele ngoku!